Return Eligibility
We accept returns within 30 days of delivery for eligible items.
To qualify for a return:
- Item must be unused and in original packaging
- Item must be in resalable condition
- Proof of purchase is required
Non-Returnable Items
The following items are not eligible for return:
- Used or damaged items not due to our error
- Final sale or clearance items
- Personalized or customized products
Return Process
To initiate a return, please contact our support team at:
kitchentools789@gmail.com
Once approved:
- You will receive return instructions
- Eligible returns may receive a prepaid return label
Refunds
After receiving and inspecting your return:
- Refunds are issued to the original payment method
- Processing time: 5–10 business days
Exchanges
We only replace items if they are defective or damaged upon arrival. Please contact us within 7 days of delivery.
Late or Missing Refunds
If you have not received your refund:
- Check your bank account again
- Contact your credit card company
- Contact your bank
If the issue persists, contact us directly.
Return Shipping
- Free return shipping applies only to defective or incorrect items
- For other returns, shipping fees may apply
Contact Information
Email: kitchentools789@gmail.com
Phone: +15403222472